When the Footers needed a new hot water system, they decided to make the change to solar to save money on their power bills. With Ben overseas in China, Kellie was on her own with two young girls and needed hot water fast. She contacted Solahart, and Craig from Solahart was able to assist her by recommending a new Solahart Solar Hot Water System. Before leaving, however, Craig was able to fix Kelly's existing system so that she and her two young girls could have hot water in the winter. Kellie and Ben still have Craig as their point of contact at Solahart, and have called him with questions a couple of times. Having a personal contact set Solahart above the rest for Kellie and Ben, even before they saw the savings they were able to achieve with their new system after just eighteen months.